Support
如果你在使用发送猫时遇到设备发现、局域网连接、文件传输、剪贴板同步、会员购买、账号登录、订单核验、恢复购买或 BUG 问题，可以通过以下方式联系我们。
If you need help with SendCat device discovery, local network connection, file transfer, clipboard sync, VIP purchase, account sign-in, order verification, restore purchases, or bugs, contact us through the channels below.
What To Include
- App version, device model, and operating system version.
- Steps to reproduce the issue, error messages, and screenshots.
- For local network discovery or transfer issues, tell us whether both devices are on the same Wi-Fi or personal hotspot.
- For purchase, membership, account, or payment issues, include the platform, purchased item, order status, sign-in method, and whether you have tried restoring purchases. Do not send full payment credentials or sensitive account information.
- If you submit a bug report from the client, recent error codes, runtime status, connection status, and necessary diagnostic logs may be sent with the report to locate and fix the issue.
Common Support Topics
发送猫主要用于同一局域网内用户自有设备之间的文本、剪贴板、图片、视频和文件传输。请先确认两台设备在同一网络环境中，并已允许本地网络权限。
SendCat is mainly used to transfer text, clipboard content, photos, videos, and files between the user's own devices on the same local network. Please first make sure both devices are on the same network and Local Network permission is allowed.
会员购买和恢复方式取决于你使用的平台。iOS/iPadOS 会员通过 Apple App 内购买开通和恢复；Google Play 版 Android 会员通过 Google Play 购买和恢复；国内 Android 版可能支持手机号验证码登录、微信/QQ 授权登录，以及支付宝、微信支付等购买渠道。不同平台的会员权益可能相互独立。
Membership purchase and restoration methods depend on the platform you use. iOS/iPadOS membership is purchased and restored through Apple In-App Purchase. The Google Play Android version is purchased and restored through Google Play. The domestic Android version may support phone verification code sign-in, WeChat/QQ authorization sign-in, and payment channels such as Alipay and WeChat Pay. Membership entitlements may be independent across platforms.
Privacy And Terms
隐私政策：https://sendcat.link/cross-platform/privacy
Privacy Policy: https://sendcat.link/cross-platform/privacy
用户协议：https://sendcat.link/user-agreement
User Agreement: https://sendcat.link/user-agreement